| One-point lessons are a simple yet powerful learning | | | | are: |
| and operational tool. When applied systematically | | | | Qualityo Defective incoming material or productso |
| throughout the work site, one-point lessons provide | | | | Causes and prevention of defectso Materials or |
| many benefits. They can help deploy just-in-time | | | | product specificationso Methods for finding and |
| knowledge and skills across an organization. They also | | | | discovering abnormalities in equipment and materials |
| positively affect employees' abilities to perform daily | | | | Inventoryo Materials inventory control specificationso |
| tasks as well as improve an organization's cost | | | | Product inventory control specifications |
| efficiency and product quality. | | | | Equipment operationo Changeover operationo Startup |
| As an aid for spreading best practices company-wide, | | | | sequenceo Monitoring and inspection methodso |
| one-point lessons can support and enhance | | | | Shutdown and lockout/tagout sequenceo Cleaning and |
| improvement efforts such as Lean Management, | | | | maintenance protocols |
| Just-In-Time (JIT) Production, Total Quality | | | | Safetyo Emergency stopping methodso Safety |
| Management (TQM), and Total Productive | | | | standards for use of tools and equipmento Reliable |
| Maintenance (TPM). | | | | methods to prevent accidents |
| One-Point Lessons | | | | Maintenanceo Cleaning procedureso Adjustment |
| One-point lessons are short visual presentations on a | | | | procedureso Inspection procedureso Lubrication |
| single point. One-point lessons have three purposes:o | | | | procedures |
| They sharpen job-related knowledge and skills by | | | | Inspectiono Methods of inspectiono Acceptance |
| communicating information about specific problems and | | | | inspection specificationso Product inspection |
| improvements.o They easily share important | | | | specifications |
| information just-in-time.o They improve the team's | | | | Improvement toolso Checklistso Cause-and-effect |
| performance. | | | | diagramso Control chartso Red tags |
| Characteristics of One-Point Lessons | | | | In other words, whenever workers need key |
| One-point lessons are:o Short visual presentations on a | | | | information to perform their jobs, one-point lessons can |
| single pointo Detailed on one or two pageso Supported | | | | be an effective tool for delivering that information. |
| by diagrams, photographs, or drawingso Generated | | | | Sharing Knowledge Among the Team |
| and used at the point of need | | | | Team leaders and members who have acquired |
| A one-point lesson is a learning tool for communicating | | | | special skills or knowledge need a way to share their |
| standards, problems, and improvements about work | | | | knowledge with their teammates. Rather then merely |
| processes and equipment. Workers and supervisors | | | | repeating what they have learned, they should put it in |
| use one-point lessons to provide key information about | | | | a form that suits their workplace. One-point lessons |
| everyday work and improvement opportunities. Thus, | | | | translate knowledge into practical information that |
| one- point lessons may contain information on a wide | | | | teammates can use to effectively perform their jobs. |
| range of topics. | | | | Additionally, one-point lessons are an effective training |
| Types of One-Point Lessons | | | | tool because:o They are short and focused on a topic |
| Three types of one-point lessons exist; each type has | | | | that team members need to know about.o Information |
| a distinct purpose:o Basic Knowledgeo Problem Case | | | | can be presented in bite-size chunks, when and where |
| Studyo Improvement Case Study | | | | it is needed.o They offer a simple vehicle for going |
| Basic Knowledge | | | | over the material until everyone has mastered it.o |
| Basic Knowledge one-point lessons fill a knowledge | | | | They offer a flexible way to deliver training on the |
| gap. This ensures that team members have the | | | | floor, during meetings, during production activities, as |
| knowledge they need to do their job or participate in | | | | well as during formal training.o The act of teaching |
| improvement activities. | | | | develops communication and leadership skills on the |
| Problem Case Study | | | | team.o They are good tools for training new |
| Problem Case Studies use actual examples of | | | | employees or transfers. |
| breakdowns, defects, and other abnormalities to | | | | Conclusion |
| illustrate how to identify and/or avoid a workplace | | | | We have discussed how companies use one-point |
| problem. | | | | lessons to eliminate waste and improve operations by |
| Problem Case Studies are most effective when | | | | providing just-in-time information. We have described |
| presented immediately after a problem occurs, while | | | | the kind of information contained in a one-point lesson |
| the issue is still fresh in everyone's mind. | | | | and how this information can be used as a training tool |
| Improvement Case Study | | | | to sharpen the knowledge and skills of the entire team. |
| Improvement Case Studies summarize the concepts, | | | | We have discussed the three types of one-point |
| contents, and results of improvements that result from | | | | lessons: Basic Knowledge, Problem Case Study, and |
| team activities. This helps teams in other areas to | | | | Improvement Case Study, and have reviewed |
| make similar improvements. | | | | examples of each. Finally, we have briefly discussed |
| Where to Us One-Point Lessons | | | | the steps involved in one-point lesson development. |
| Examples where one-point lessons may be applied | | | | |